Track record

Cases won

A sample of disputes filed and resolved in players' favour. Figures are illustrative of typical outcomes and are not a promise of recovery in any individual case.

$4.3M+

Total recovered

12,480

Cases won

87%

Win rate

$3,920

Avg settlement

Recent resolutions

Stake

Withheld withdrawal · Curaçao eGaming

+$8,400

BetOnline

Frozen account · Panama

+$5,720

Roobet

Voided bonus winnings · MGA

+$2,150

Duelbits

Delayed KYC payout · Curaçao

+$1,980

Rollbit

Closed account, balance held · Anjouan

+$3,310

BC.Game

Withdrawal stuck in “review” · Curaçao

+$6,050

Cloudbet

Bonus terms dispute · Montenegro

+$1,440

Gamdom

Unpaid winnings after limit change · Curaçao

+$2,775

In their words

“They got my withdrawal released in nine days after the casino ignored me for two months. I'd given up Casino Claims hadn't.” — D. Hartman, recovered $8,400

“I didn't think I'd see the money again. The status page kept me updated the whole way through.” — R. Okafor, recovered $5,720

Think you have a case? Search the operator to check its license, then open a claim. There's no upfront cost just a 10% fee on funds actually recovered (15% on disputes over $50,000). Expedited claims under $5,000 often resolve in 30 minutes to 2 hours.